Beginning on April 16, some iPhone, iPad, and iPod Touch owners running Apple's last-generation mobile operating system, iOS 6, found themselves unable to make FaceTime video calls. Originally, it appeared to be a routine system outage that could be quickly resolved, but it appears that Apple has no plans to fix the issue and, instead, is encouraging users to upgradeto iOS 7 -- a free software update -- to continue making FaceTime calls.
The main problem is that iOS 7 makes significant changes to the user interface, and many users, particularly the less savvy kind, simply prefer to stay with the older operating system.
It also affects users who prefer to jailbreak their devices -- basically a hack that allows iOS owners to customize their phones in a variety of ways not normally allowed by Apple. The latest version of iOS 7 is not jailbreakable, and some users simply prefer to stick with the tried-and-true operating system that they're familiar with.
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