Microsoft's monumental task in Windows 9: Win back the base

At CES 2014, computer makers were already looking past Windows 8. Here's what Microsoft can do to get vendors and computer buyers back on the bandwagon in Windows 9. 

The executive frantically tapped several different keys on the svelte new laptop he was demonstrating, but nothing happened. The screen didn't change. He paused, started tapping furiously again. Still nothing.

"Wait just a second, let me go grab another machine," he said.

He sped into the other room and came back with an identical looker of the new laptop. With an exhale and a smile he launched back into his demo--the same spiel he'd given to countless journalists in his company's hospitality suite throughout the week at CES 2014.

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