I hear from many of you when I write about my mom, so here’s an email I received from her today with the subject “Dad’s iPad.”
“Jim, I downloaded iOS 8 … if that what it’s called. Now he is having trouble getting his mail. Can’t read new mail and can’t change mailboxes. Was getting mail yesterday. If you have a minute, give us a call.”
I’ll give you the short answer I could have given my mom: “Reboot it.”
But I didn’t give Mom the short version. I took my time to explain exactly the steps to reboot an iPad, which I suspected she knew, but I wasn’t taking chances.
As I was sending my reply, another email from Mom arrives, “Problem solved … rebooted!”
But there’s more that I want to tell her.
Dad has an iPad 2. It’s compatible with iOS 8, but I probably would have warned her against upgrading such an old iPad.
No comments:
Post a Comment